Loyalty Rewards Program
The goal of our loyalty rewards program is to show our customers how much we appreciate your support of our independently owned small business!
$1 spent at Twisted = 1 loyalty point
You can redeem your points for either discounts at Twisted, or a charitable donation made on your behalf.
500 points for a $25 off coupon
Login or create an account using the email address you've previously used with Twisted to make sure your loyalty points are ready and waiting for you. Either click here or click the green Twisted Rewards tab at the bottom of each screen to redeem 500 points for a $25 off coupon code. Enter that code where prompted at checkout
Please note - We launched our new website in April 2018. Customer account passwords did not transfer from the old site to the new site, so if you created an account with us online before that, you'll need to do so again. Not to worry, though, your points from in-store and online purchases will still combine based on your email address. And now your points can be redeemed online as well as in-store!
At check out (before you pay) let your Twistedista know you'd like to redeem loyalty points for a coupon.
Redeem 500 points for a $15 charitable donation
CLICK FOR BABIES (PURPLE HAT CAMPAIGN)
National non-profit that aims to prevent shaken baby syndrome
ONE TAIL AT A TIME PDX
All-volunteer no-kill dog rescue here in Portland, Oregon
Click here to redeem points for a donation to either charity. This will take you to a Google form. Some browsers don't like Google forms, so if you have any trouble, just drop us a line.
Full Loyalty Rewards Program Details
- $1 spent at Twisted = 1 loyalty point.
- 500 loyalty points may be redeemed for one $25 off coupon or a $15 donation to either of our selected charities. Sorry, no partial redemptions or other charities.
- Loyalty points have no cash value and cannot be redeemed for cash.
- Coupons redeemed from points (and all Twisted coupons) may be used only as a discount on items purchased. They have no cash value and cannot be redeemed for cash.
- Purchase $25 or more to use the full $25 off coupon. Coupon value in excess of the purchase amount will be forfeit.
- While some items may be exchangeable or returnable, coupons are not. If you return or exchange items purchased with a coupon, the coupon may not be used again.
- Please let us know at check out that you would like to redeem loyalty points for a coupon. Points are not redeemed automatically. 'Cause, hey man, they're your points.
- Loyalty points from new purchases in-store should be added to your total points balance within about 2 weeks. Why so long? In-store purchases have to be manually entered by a human and it's a lot.
- Loyalty Rewards accounts use your email address as a unique identifier. Multiple customers using the same email address will have one loyalty rewards account.
- Conversely, if you have have used multiple email addresses with us, your points might end up split between them. Please contact us to merge accounts.
- Errors are possible because humans are fallible and computers are painfully literal. If you think your points total is in error, don't panic! Let us know and we'll do our best to resolve any issues.
- Other terms, conditions, rules, and exclusions may apply. Sorry to be annoying.
- Questions? Just ask! We're happy to help. The goal of our loyalty rewards program is to show our customers how much we appreciate your support of our independently owned small business.