📣 Announcement 📣 - On 6/1/2022 we transitioned to a new structure for our rewards program.
The goal of our rewards program is to show our customers how much we appreciate your support of our small business. We hope this change will make it simpler and more valuable. If you have any issues, please let us know!
On June 1st, all existing points balances were converted into dollar-off Twisted Rewards discounts. Discount amounts were calculated using the same rate as before, but without the 500 point minimum. So, because 500 points could previously be redeemed for a $25 off coupon, 1 point = 5 cents off. You won't need to be logged in to your Twisted account to use these migrated Rewards, though you will need to use the discount code we have or will email to you. These migrated Rewards will expire on 5/31/2023. Existing coupon codes already redeemed from rewards points under the old system will still work.
From now on, instead of fussing with points and minimums and coupons, you'll simply earn 5% back in Twisted Rewards on the items you purchase. All you need to do is sign into or create a Twisted account. Whew! So much easier!
Once you are logged into your Twisted account, Rewards discounts are unlocked 30 days after an order. Rewards aren't earned on shipping, insurance, gift cards, or returned items. Rewards discounts expire after 1 year.
Questions? See the FAQ at the bottom of this page or drop us a line!