Inclusivity

You Are Welcome Here

Twisted is committed to providing an environment that is safe and positive for customers and staff. We welcome all races, religions, countries of origin, languages, sexual orientations, genders, bodies, ages, skill levels, and abilities. We are committed to taking affirmative steps to support those who are not in the majority. We request that while communication with us or visiting our online spaces or office you join us in celebrating and learning from our inspiring, diverse community.

No BS

We do not allow violence, threats, verbal abuse, intimidation, discrimination, demeaning language, or other forms of harassment. We do not tolerate racism, homophobia, transphobia, xenophobia, sexism, toxic masculinity, body or ability shaming, or otherwise bigoted or intolerant ideologies in our online spaces or our workplace. We are committed to enforcing this policy against any person (customer, vendor, staff, other visitor, etc.) who makes unacceptable comments or takes unacceptable actions.

Accessibility

All users deserve a website that is functional and enjoyable to use, and we aim to adhere to the web accessibility principles outlined by the W3C Web Accessibility Initiative. We have designed our site in hopes that people with a range of abilities, disabilities, brains, backgrounds, and internet access can equally perceive, understand, navigate, and interact with our website and tools. If you encounter accessibility failures on our site, please let us know. We are committed to fixing such errors and to making the Twisted experience equitable for everyone.

Land Acknowledgement

Twisted's office is located on the traditional land of the The Cowlitz, The Clackamas, The Confederated Tribes of Grand Ronde, and The Confederated Tribes of Siletz peoples.

Contact Us

We encourage direct feedback on how we are doing and how we can do better and be better. We're always happy to discuss these issues with you, so please feel free to reach out using our contact form, email us at info@twistedyarnshop.com, or call us at 503-922-1150. Thank you for your support!